Refund policy

Class Cancellation Policy

We know plans can change unexpectedly, but just like a concert ticket – once the seats are taken, they're taken. And for a small business like us, class attendance is crucial.

Changes or cancellations made one week or more before the class date will receive a full class credit.

No-shows and late cancellations will not be issued any credits or refunds.

All cancellations must be coordinated verbally with a PREP employee via phone at 562-430-1217. Reservations are transferable, so if you cannot attend a class, please send someone in your place. In the rare event we need to cancel a class, we will refund you in full. Please note that no refunds or make-up dates can be given for missed Series classes.